I remember when my hometown library first replaced the trusty old card catalogue with a computer version. I looked up - fittingly enough - books on computers, and I discovered that the system had three related categories: One was just "computers," another was "electronic computers," and then there was "digital computers." Of course, "electronic computers" only rules out the abacus and Charles Babbage's difference engine. But "digital" includes all modern computers, save for some curiosities. So essentially the three categories are the same, and if you're looking up a book on computers, it could be in any of them, you have no idea which.
I bring up this tale from the library of the nineties because I'm amazed at how often the same sort of problems come up. No, not in libraries, but in stores.
You'd think that a modern e-tail store would be able to do better than my nineties small town library. After all, they have decades more technology, millions more in their budget, and they only have to categorize a limited selection of products, not all of humanity's knowledge.
But still, they have the same inability to clarify things. Similar to that nineties librarian, whose classification system was technically correct, but worse than useless, they have difficulty classifying their wares in a way that helps people find things.
Again, I'm having difficulty shopping for an external hard drive. Hard drives can be internal or external. They can also be solid state or, um, the spinny kind. So you'd think I'd just have to make my choice on those two dimensions and look at what fits the category. But often there are weird, imaginary dichotomies, like they have categories for solid-state drives or external drives. So if I want a solid-state, internal drive, I don't know where to look.
(And this is fun: when I typed, "spinny" into my phone, it interpreted it as "spiny" and suggested the hedgehog emoji.)
Another weird aspect of that early computer catalogue were the dates. See, on a lot of old manual typewriters, there were keys for digits "2" through "9," but no "1" key, since that was identical to the lower-case "L" in the old Courrier-like font they used, and apparently keys were incredibly expensive. So I would occasionally see that a book was published in "l985," because it was typed by someone who was still used to those old typewriters. Those entries must have been fun for anyone who had to search for a book by year.
But even today, we're at the mercy of whoever types in the information, just hoping they get it right, and are consistent. When I was looking for the game controller previously, I found Walmart had only four Xbox controllers. Actually, they have hundreds, but there were only four where the underpaid stock boy who enters the info had bothered to add the Xbox tag.
And when I went looking for earbuds, I found that when filtering the brands, there was an entry for "Sony" and another for "SONY" from someone who must have thought it was an acronym. Or I suppose the problem could have been they just didn't know their caps-lock was on, but that just adds to the 90's computer system ambiance.
I'd like to think that we will eventually build up a better understanding of how to organize things. Like maybe once databases are as old and commonplace as that card catalogue was to the librarians in the l990's. Maybe then the understanding will be so innate that people will just naturally organize things in a nice efficient way, and when I'm shopping for my nanobot farm, I'll only have to think "indoor nanobot farms" into my neural interface, and not worry that it will exclude the new transquantum nanites just because the warehouse cyborg entered them separately.